Service Contract

A load loss event is the worst nightmare of every IT and facility manager. Unplanned downtime represents loss of company reputation, lost production time, lost man-hours, and ultimately lost revenue. Routine Preventative Maintenance (PM inspections) are a standard part of UPS service contracts and significantly enhance dependability, efficiency, and minimizes the risk of unplanned downtime. UPS Preventive Maintenance needs to be seen as a critical investment that keeps your critical IT systems functioning reliably. The PM inspection is a standard part of any UPS service contract and also provides the added benefit of ensuring the longest possible service life of your UPS when it is performed by factory trained and OEM authorized UPS service technicians.

Potencia Technologies offers a range of flexible single and multi-year maintenance agreements for Uninterruptible Power Supply and battery backup systems. This type of maintenance support is provided for multiple different manufacturers of UPS equipment. We offer a complete range of standard service contract offerings, in addition to being able to customize any service agreement to your site-specific needs.

It is crucial to deal with knowledgeable professionals when looking to choose a service support provider for your UPS preventative maintenance requirements. Find out why hundreds of sites across Canada entrust their UPS service requirements with Potencia Technologies.

Components of a Proper Preventative Maintenance Program

• Service personnel with product specific up-to-date training certification from the UPS manufacturer
• Easy availability of new OEM authorized UPS replacement parts
• Up to date OEM engineering documentation
• OEM developed and vetted software and firmware upgrades
• Licensed service tools for proper access to equipment alarms and event logs
• A sufficient number of trained and authorized UPS technicians to support your equipment within a required time frame for schedule PM inspections or emergency service needs